GENERAL TERMS AND CONDITIONS ON ACCOMMODATION SERVICES - ALPHA LUXE GROUP

GENERAL TERMS AND CONDITIONS ON ACCOMMODATION SERVICES PROVIDED BY ALPHA LUXE GROUP

I. GENERAL PROVISIONS

Article 1
ALPHA LUXE GROUP d.o.o. (from now on: ALPHA LUXE) is a real estate brokerage and rental agency. We contract accommodation services directly with real estate owners in order, and all real estate advertised on our web site are maximum quality and have all licenses issued by the state authorities. The rental contract which you enter into with ALPHA LUXE as an agent, you as a lessee (from now on: guest) conclude with the villa-vacation house owner (from now on: Villa) as a lessor (from now on: Owner). ALPHA LUXE acts exclusively as an agent, and it shall be liable only as an agent.

Article 2
When you visit our website or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Article 3
By using the services and paying an advance for the reservation of the selected villa in the demanded period you unconditionally accept these General Conditions which shall be published on the web page of ALPHA LUXE www.alphaluxegroup.com which come into force on the day of publishing.

After ALPHA LUXE receives the payment of the reservation down payment, it shall send a written villa reservation confirmation to the guest (from now on: confirmation), which shall contain a precise villa location and all necessary information. A written reservation confirmation with these General Conditions makes a Rental contract between the guest as a lessee and owner as a lessor. The guest must be at least 21 years old on the villa reservation day.

II. ARRIVAL AND DEPARTURE

Article 4
The time of arrival and departure, which is mentioned in the confirmation is unchangeable, and the guest has to obey it. The time of arrival is typically 16:00 local time, while the time of departure is typically 10:00 on the departure day. In the case of earlier arrival, the guest shall not be able to take over the villa before the time of arrival mentioned in the confirmation. The keys shall be in the villa and shall be handed over only in the case that the full rental fee is paid. The check-out from the villa must always be no later than 10:00 on the departure day, and the guest is obliged to return the keys to the owner. In case of later departure than the agreed one, the guest is obliged to pay to the owner all additional costs, which incurred to the owner, and the owner charges them directly on the spot to the guest. The guest is obligated by Croatian law to provide the villa owner/villa host with official identification documents containing personal details for tourist registration purposes with the national tourist board (HTZ). This information will not be used for any other purposes. A guest that will not provide any form of personal identification for tourist registration as required by law may be denied access to the property with no possibility of reimbursement of rent paid.

III.VILLA

Article 5
At any time the number of persons accommodated in the villa or its belonging premises cannot be higher than the one mentioned in the confirmation. This number of persons includes children regardless of their age. The children up to one year of age are excluded if their arrival is announced. A wish of the guest the number of persons can be increased until the maximum capacity no later than 3 (three) days before arrival. The requested change of the guest number must be submitted in writing by an email directly to ALPHA LUXE. After the lease beginning the guest is obliged to announce the owner of the villa previously and/or ALPHA LUXE all visitors who come to visit. The total number of persons which are in the villa or at the property around the villa including the guests and visitors cannot be higher than the maximum number of guests permitted without special permission of the owner. If more persons than the maximum permitted number stay in the villa or on the possession around the villa without the permission of the owner, the owner and/or ALPHA LUXE retain the right to terminate the lease agreement which comes into force immediately, without the notice period. The guest is obliged to leave the villa permanently together with all persons who stay there within 2 (two) hours, and he is not entitled to demand the return of the sum of the paid accommodation from the owner or ALPHA LUXE.

Article 6
In case the guests are younger than 25 years, they are obliged to inform ALPHA LUXE immediately at the reservation about the exact number of guests and their age. Special conditions may apply to youth groups, depending on the rules of each villa.

Depending on the rules of each villa, a payment of an additional deposit might be necessary for property damage or an additional insurance policy for the property damage liability from the Clause 7 of these conditions to keep the reservation. ALPHA LUXE and the owner retain the right to reject the groups of guests younger than 25 years in the case that ALPHA LUXE has not been informed about their arrival, and in that case, the guests are not entitled to a return of the paid accommodation price.

Article 7
There is a possibility that in the villa area, the guests suddenly hear a noise which comes from a building site, traffic or similar. Neither the owner nor ALPHA LUXE can be considered responsible for the mentioned noise. In case that the guests disturb public order by noise and banter and do not calm down after the warning, that can be considered a severe breach of the rental contract provisions, in which case the owner and/or ALPHA LUXE are authorized to terminate the rental contract which comes into force immediately, without the notice period. The guest is obliged to leave the villa permanently together with all the persons who stay there within 2 (two) hours. He is not entitled to demand the return of the paid accommodation price form the owner or ALPHA LUXE.

Article 8
It is forbidden to build tends or bring camp trailers or similar. The owner and/or ALPHA LUXE are authorized to demand that the above mentioned is removed without delay. If the guest does not fulfill the mentioned requests without delay, the owner and/or MY ISTRIA are authorized to terminate the lease agreement, which comes into force immediately, without a notice period. The guest is obliged to leave the villa permanently together with all the persons who stay there within 2 (two) hours, and he is not entitled to demand a return of the paid accommodation price from the owner or ALPHA LUXE.

Article 9
At the reservation of the newly built villas, the gust must be aware that it might happen that there was not enough time for the grass, plants, flowers or other horticulture to grow in the garden.

Article 10
Each villa has its house order which is put on a visible place and available to the guest. Guests are obliged to obey the house order rules. If the guest does not follow the house order rules, that can be considered a severe breach of the rental contract provisions, in which case the owner and/or ALPHA LUXE are entitled to terminate the rental contract, which comes into force immediately, without the notice period. The guest is obliged to leave the villa permanently with all the persons who stay there within 2 (two) hours, and he is not entitled to demand the return of the paid accommodation price from the owner or ALPHA LUXE.

Article 11
The guest is obliged to obey the instructions of any kind which refer to the usage of swimming pools and which are given by the owner or ALPHA LUXE due to his/her safety The guest is responsible for using a swimming pool in any sense. The children must not be present at the swimming pool area without the supervision of adults. The guest uses the swimming-pool at his/her responsibility. If the accommodation is reserved out of the summer season, the swimming pool might be out of use. You should take into consideration that the usage of whirlpools is related to certain health risks, and you use it at your responsibility. The water in the whirlpools might not be warm until the late evening hours on the day of the guest`s arrival. It is forbidden to stay on the whirlpool lids. The lids are used for isolation; they are not designed and adjusted to bear the weight of a person and can be easily broken. In case that the lid is broken, the guest is obliged to compensate damage directly to the owner.

Article 12
If you have a particular medical condition or if you are pregnant and thinking about travelling, you should consult your doctor before travelling, especially if the medical condition requires daily routine care, emergency care, or is a risky pregnancy. You are responsible for enclosing any information relating to the above conditions by check out with us special note. Please note that nor ALPHA LUXE nor the owner of the villa are not able to provide medical services or emergency care if requested. You are responsible for any risks, incidents or consequences that occur while travelling. We recommend that you get health insurance and travel insurance before travelling.

Article 13
The permission to keep pets shall be marked on the web page of ALPHA LUXE near each villa which allows pets under the conditions foreseen for each villa separately. Each additional costs compensation for the cleaning regarding the pets shall be mentioned on the web page near the villa. During the reservation process, the guest has to select the number of pets, and an additional cleaning costs charge (if it is foreseen) related to pets is automatically added to the total rental fee amount It is not permitted to keep a larger number of pets than the number which is registered and mentioned on the confirmation. In case that the guest wishes to bring more than 2 (two) pets, he/she must additionally contact ALPHA LUXE, and without written permission, it shall not be permitted to keep more than 2 (two) pets in a villa. The pet owners are responsible for the cleaning of pet waste after their pet, and the pets are not allowed to sit on the furniture at any moment. Each evidence on the stay of a pet on the furniture may cause additional cleaning costs. All pets must be timely vaccinated against rabidity and all other illnesses under the valid regulations. The guests are recommended appropriate prevention for the protection of pets against common diseases. Keeping of pets in a villa is at an exclusive responsibility of the guest, and owners and ALPHA LUXE do not take over any responsibility for a possible illness or injury which the pets might suffer during the stay. The approach to the swimming pools is strictly forbidden to the pets. In some villas, the keeping of pets is not permitted. However, neither the owner nor ALPHA LUXE can guarantee that there were no pets in the house previously, or that the owner has no pets. MY ISTRIA does not take over responsibility for the allergic reactions of guests which might occur in any of the houses. By accepting these terms, the guests expressly state that they will not claim any damages from ALPHA LUXE on this basis. If the guest brings a pet which has not been announced, the owner and/or ALPHA LUXE retain the right to terminate the rental contract, which comes into force immediately, without the notice period. The guest is obliged to leave the villa permanently within 2 (two) hours with all the persons who stay there, and he has not entitled to demand from the owner or ALPHA LUXE the return of the paid accommodation price.

IV. PRICES AND PAYMENT

Article 14
Unless otherwise mentioned, all the prices are stated in Euro per villa per week, while all payments are made in Croatian currency – kuna. The amount your credit card account will be charged for is obtained through the conversion of the price in foreign currencies into Croatian kuna according to the current exchange rate of the Croatian National bank. When charging your credit card, the same amount is converted into your local currency according to the exchange rate of credit card associations. As a result of this conversion, there is a possibility of a slight difference from the original price stated in our proposals or web site. ALPHA LUXE cannot and will not be responsible for exchange rate differences or fees of other banking institutions.

Article 15
The reservation is binding, and advance payment in the amount of 30% of the agreed accommodation price is required at the reservation, after which the reservation is confirmed, the contract with the owner is concluded, and the General conditions which make a constituent part of the villa rental contract are accepted.

Article 16
After the completion of the reservation process and payment, ALPHA LUXE shall send a written reservation confirmation by email, which contains all the necessary information about the accommodation and along with these General conditions it represents a Rental contract concluded with the owner with the mediation of ALPHA LUXE. The rental contract is considered concluded at the moment when ALPHA LUXE receives the paid advance amount. In case that the payment is not made within 3 (three) days from the reservation day, the Rental contract is deemed terminated, and ALPHA LUXE is authorised to conclude a new Rental contract with another guest, without special notice to the guest. The costs of water, gas, electric power and internet as well as bed-linen, towels, kitchen towels, final cleaning of the interior, maintenance of the swimming-pool and exterior, registration of stay and residential tax and the value-added tax are included in the accommodation price. The permitted payment methods for the advance payment are credit cards, pay pal bank transfer and cryptocurrency payment services. For payment of the rest (70% of the agreed accommodation price), all payment methods as for the advance payment are allowed. The deadline for payment of the rest of the agreed accommodation price (70% of the price) is stated in terms of accommodation of the individual villa advertised on our web site. It will also be noted in the email you will receive from ALPHA LUXE upon payment of the reservation. If the specific terms of each villa do not specify a deadline for payment of the rest of the agreed accommodation price, this deadline is no more than 30 (thirty) days before the arrival at the villa, for ALPHA LUXE to have sufficient time to forward the payment to the owner of the villa. The payment method is by credit card, Pay Pal, bank transfer or by cryptocurrency payment services. In the event of a conflict between these General Terms and the specific terms of each villa listed on our web site, the particular terms of the villa will be applied. Unless otherwise stated in the specific terms of each villa, in case of cancellation of accommodation, all payments made under ALPHA LUXE are not refundable because ALPHA LUXE, according to the agreement with the owners of the villas, transfers the payments to the owners of the villas. We recommend contracting an insurance policy for the case of a reservation cancellation from the Article 25 of these conditions which is offered in cooperation with the Allianz insurance in the villa reservation process or to contract own travel insurance which covers the travel cancellation risk.

Article 17
For the reservations which were made 30 days or more before the beginning of the rental period, the following conditions shall apply:
a) advance payments of 30 % of the total agreed accommodation price is due for payment IMMEDIATELY if the payment method over a credit card or pay pal is selected. If the payment over bank transfers or by cryptocurrency payment services is selected, the paid advance payment has to be received by ALPHA LUXE within 3 (three) days;
b) the rest of 70 % of the total agreed accommodation price is due for payment no later than 30 (thirty) days before the beginning of the rental period if credit cards make the payment, bank transfer, by cryptocurrency payment services or pay pal.

If the payment in cash is selected (in the villas in which that possibility is permitted which is mentioned in the reservation process) the rest of 70% is due for payment immediately after the guest`s arrival, and the guest is obliged to pay the rest now directly to the owner. There is no possibility to pay electronically (cards/pay pal/ cryptocurrency payment service) in the villa.

Article 18
For the reservations which were made 30 days and less before the beginning of the rental period, the following terms will apply, unless otherwise stated in the specific terms of the villa, which are stated on our web site:
b) In case that the guest selects the payment of a part of the agreed accommodation price in cash (in villas in which that possibility is permitted, which is stated during the reservation process) the advance payment in the amount of 30% from the total agreed accommodation price is due IMMEDIATELY for payment. The rest of 70% is due for payment immediately after the guest`s arrival, and the guest is obliged to pay now the rest directly to the owner.

There is no possibility to pay electronically (cards/pay pal/ cryptocurrency payment service) in the villa.

Article 19
The guest is obliged to make payments within the period and in a way described in these General Conditions. If the guest does not obey the due payment dates, such behaviour is considered a severe breach of contract obligations and the Rental Contract is deemed to be terminated without the notice period, and ALPHA LUXE is not obliged to inform the guest about it. At the occasion of the contract termination, all the payments made to MY ISTRIA shall not be returned.

V. TERMINATION AND CHANGES

Article 20
A concluded rental contract can be terminated only in writing (by email). The termination is effective only from the day when ALPHA LUXE received such a termination notice and only under the conditions from this Clause. In case of termination of the rental contract, all the received payments until the termination date shall be retained, and the guest is not entitled to their return. ALPHA LUXE recommends the guests to contract the insurance policy for the reservation cancellation from Article 25 of these conditions, which is offered in cooperation with the Allianz osiguranje d.d. (Allianz Insurance Plc) in the process of villa reservation or to contract own travel insurance which covers the risk of travel cancellation. In case that the guest can find another guest as his substitute in the same period, for the same price and under the same conditions, ALPHA LUXE shall transfer immediately after a written receipt of all necessary data about the new guest the Rental contract to a new guest. It shall send him/her a written confirmation about it. ALPHA LUXE shall retain the already received accommodation price sums after the transferred contract, and the new guest is obliged to pay the rest up to the total accommodation price depending on the previously selected payment method which makes an integral part of the contract.

Article 21
An additional charge of the villa is not possible. All the received payments are retained because ALPHA LUXE as an agent has a concluded Agency Contract for the provision of accommodation services with the villa owners who are various physical persons or legal entities, and an invoice is issued at the reservation, the tax is paid, and the money is paid to the owner.

Article 22
In case that the object is not available for the rent due to the Act of God (vis maior) such as earthquake, flood, fire, epidemic, strike, etc. ALPHA LUXE and the owner are not and shall be not held liable for the cancelled reservations.

VI. DEPOSIT IN CASE OF DAMAGE

Article 23
The guest is obliged, if he/she has no insurance policy for the property damage liability from the Article 24. of these Conditions, to leave a deposit in cash on the arrival to the villa for the insurance of the possible caused damages. The deposit sum which the guest is obliged to give to the owner at the arrival shall be stated in a written reservation confirmation. The deposit serves as a security to the owner for caused damages in the villa, and the owner is entitled to cover the damage from the deposit. In case that the caused damage is greater than the deposited sum, the guest is obliged to pay the total damage amount to the owner. If no damage is caused to the villa, the owner is obliged to return the deposited sum to the guest at the takeover of keys at the guest`s departure.

VII INSURANCE

Article 24 At the reservation procedure, the guest shall be offered an option to contract the property damage insurance. All the details and insurance conditions are defined in the documents which the guest receives from the Allianz Insurance Plc. while contracting the policy, and they are available on the web page of ALPHA LUXE www.alphaluxegroup.com In case that the caused damage is greater than the sum covered by the property insurance policy, the guest is obliged to pay the total damage amount to the owner. The damage property insurance policy does not cover damages which were caused by intentional damage and destroying of property. In that case, the guest is obliged to cover all the damage which he/she caused.

Article 25
Prilikom postupka rezervacije gostu će biti ponuđena opcija ugovaranja police osiguranja od otkaza rezervacije (cancellation insurance). At the reservation procedure, the guest shall be offered an option to contract cancellation insurance. All the details and insurance conditions are defined in the documents which the guest receives from the Allianz Insurance Plc. while contracting the policy and they are available on the web page ALPHA LUXE www.alphaluxegroup.com. In case of a reservation cancellation, the guest demands the return of funds under the conditions of the Allianz Insurance Plc., directly from the insurance company. ALPHA LUXE shall give all necessary documentation at request of the insurance company for the needs of processing of the claim for damages.

VIII. LOWEST PRICE GUARANTEE

Article 26
ALPHA LUXE guarantees to its guests that on the official pages of the agency www.alphaluxegroup.com the accommodation prices for individual offered villas are the lowest, i.e. that the same villa cannot be found in advertisements at the lower prices than ours. In case that the guest gets on some other web pages, offers, agency catalogues etc. a more favourable recommendation for the same villa in the same period, under the same conditions and in the same currency before the reservation than the price which offers ALPHA LUXE and delivers evidence about it to the address of ALPHA LUXE, the agency guarantees a rental contract conclusion for the same villa in the same period and under the dame conditions with an additional 5% (five per cent) discount on the lower offered evidenced price. The lowest price guarantee is not valid if the price difference is a consequence of the tax or stamp duty increase or significant changes in the exchange rate. It is also not applicable if the lower prices on other web pages are not up-to-date, and it is not possible to make a reservation at such charges, and in case of special last-minute offers. The lowest-price guarantee is applicable only at the moment of reservation, and it cannot be applied later or after the already carried out and paid reservation.

IX. DAMAGE

Article 27
The guest is obliged to behave responsibly towards the rented villa with an appropriate observance. The guest is obliged to return the villa in the condition in which he/she received it. For any caused damage, the guest is liable directly to the owner. If the guest has no insurance from Article 24 of these Conditions, the owner is entitled to use a deposit to cover the sum of the actual damage under Article 23 of these Conditions. If the deposit sum does not cover the damage, the guest is obliged to pay the difference up to the total damage amount directly to the owner. Intentional property damage or disturbance of public order is considered a severe breach of provisions of the Rental Contract, in which case the owner and/or ALPHA LUXE are authorised to terminate the Rental contract which comes into force immediately, without the notice period. The guest is obliged to permanently leave the villa within 2(two) hours together with all the persons who stay there, and he/she is not entitled to demand a return of the paid accommodation price from the owner or ALPHA LUXE. The guest is obliged to report to the owner immediately the occurrence of any kind of damage on the villa or property around the villa during the rental period. At the guest`s departure and before the return of keys, the guest is obliged to examine the villa and the property around the villa with the owner. In case no damage is caused, the owner is obliged to return the deposit from Article 23 of these Conditions, if he/she received it, to the guest. In case of the caused damage, if the guest has the insurance from Article 24, he/she is obliged to act under the insurance conditions. It can be considered that damage is also a need for an additional cleaning due to the especially bad condition in which the guest returned the villa to the owner. The owner is entitled to use a deposit to cover that damage or demand immediate payment if the guest has a property damage insurance from Article 24 of these Conditions. ALPHA LUXE has no liability for the possibly caused damages to the owner or the guest if he/she does not want to return the deposit. All possible disputes the owner and the guest shall settle among themselves without ALPHA LUXE.

X ADDITIONAL SERVICES

Article 28
The use of a telephone is not included in the accommodation price, but it can be agreed directly with an owner if there is a possibility. The calculation method for the use of the phone is a subject of the agreement between the guest, and the owner of the use of the telephone is agreed as an additional service the owner is entitled to demand from the guest to leave a higher deposit from the Article 23 of these Conditions than the deposit mentioned in the Confirmation. If the guest has special requests which are not included in the accommodation price (such as cooks, waiters, special food etc.), they shall be fulfilled, if there is a possibility, by the owner or a third party. Additional services must be announced in advance by email to be fulfilled, if there is a possibility, in the top quality. ALPHA LUXE neither provides additional services nor charges them, but only gives support in their arrangement, and ALPHA LUXE cannot be considered liable for the quality of services provided by third parties.

XI. DAMAGES, COMPLAINTS AND REPAIR

Article 29
If the guest at the takeover of the villa notices an insufficient cleaning, damage or other irregularities in the villa, or has complaints of a different type, he/she shall file a complaint no later than within 24 hours. The complaints regarding cleaning are filed immediately. The complaint is filed directly to the owner or his/her authorized representative. If the complaint is not settled in a satisfactory way for the guest, the guest shall contact directly ALPHA LUXE by phone or email to settle the claim acceptably. Written complaints are delivered to the email address: info@alphaluxegroup.com. The guest should try to avoid the damage occurrence or its expansion and to contribute the effort to minimize any loss for the owner. In the case of filing of any complaints, the guest is obliged to give an appropriate term to the owner to settle the complaint. If the guest does not leave an appropriate term to the object owner for the removal of irregularities related to the damage repair or move to another villa he/she loses the right to them, and in that case, he/she cannot terminate the concluded Rental Contract. ALPHA LUXE has checked the object condition at the contract conclusion with the owner, and it is not liable for possible additional deviations from the provided information mentioned on the web page. The owner is exclusively liable to the guest for possible direct property damage. Neither ALPHA LUXE nor the owner can be considered liable for any form of non-material damage in the form of a breach of personality right. The guests realizes that ALPHA LUXE is only an agent, and it cannot be held liable for any possible damages to the guest, his visitors and his property. Accepting these terms and conditions, the guest states that, in the event of any possible damages, he will only be referred to the villa owner. The guest`s departure from the villa before the end of the foreseen rent and without the previous notice and agreement with MY ISTRIA shall be at risk and costs of the guest, and MY ISTRIA has no liability.

XII. VILLA TECHNICAL EQUIPMENT h2>

Article 30
Villas contain all necessary devices, technical equipment and other conveniences which secure a pleasant stay to the guest. The owner is obliged to ensure the proper function of all devices in the villa. In case of a non-function or failure of any of the devices, the guest shall inform the owner and/or ALPHA LUXE about the occurred situation so that ALPHA LUXE could demand from the owner to organize the repair and remove the failure as soon as possible. The owner is obliged to remove the reported failure within a reasonable period. The owner is liable directly to the owner for the losses, and ALPHA LUXE shall undertake everything possible to repair or remove the failures or other irregularities in the shortest possible period.

XIII. ALPHA LUXE AS AGENCY

Article 31
ALPHA LUXE is an agency which provides agency services in the villa rental based on an agency contract in the provision of accommodation services concluded with the villa owners, and it is not their owner.

The owner is obliged in the contract with MY ISTRIA to give reliable and complete information about the villa. Therefore he/she takes over a full responsibility towards the guest.

If in opposition to the expectations of MY ISTRIA the accommodation reservation cannot be completed due to the reasons which are out of control of MY ISTRA, such as due to the sale based on the court order or due to severe contract breach by the owner or something similar, MY ISTRIA is authorized to cancel the reservation. The agreed amount, which was already paid by the guest, shall be returned to him/her without delay.

As an alternative and based on the selection of the guest, MY ISTRIA can offer another, similar villa for the same price to the guest, but it not obliged to do so.

XIV. OGRANIČENJA OD ODGOVORNOSTI

Article 32
By accepting these terms, entering into a rental agreement, you state that you agree that ALPHA LUXE will not be liable for any injury, loss, complaint or any damage of any kind (including but not limited to lost profits or lost savings), whether based on contract, tort, strict liability or otherwise, arising out of or in any way related to the performance or non-performance of any services by the owners of villas or any other partners of ALPHA LUXE. You agree that ALPHA LUXE is not, and in no case may be held responsible for any acts or omissions of any third party during your stay at the villa home you rented using the services of ALPHA LUXE. You are aware that ALPHA LUXE is the only agent in accommodation services and has no responsibility for your accommodation in the villa you rented nor for your accommodation in the place where the villa is located, as well as for all your activities during that accommodation. ALPHA LUXE is an agency that rents villas in the state seen by ALPHA LUXE before entering into a cooperation agreement with the owner of the villa. ALPHA LUXE does not guarantee the condition of the property, its components, including the swimming pool, hot tub, nor any property offered by the villa, as ALPHA LUXE is not its owner. Therefore, ALPHA LUXE cannot, or in any part, be liable for any damages that may occur to the guest. By accepting these terms, you agree that you are solely responsible for anything that happens during your stay at the holiday home. All your claims and any claims for damages will be solely against the owner of the holiday home.

XV. FINAL PROVISIONS

Article 33
ALPHA LUXE transmits all the villa information on the web page and aims at providing as accurate and up-to-date information as possible, which it collects from the villa owners. The owner is exclusively liable for giving accurate and complete information about the villa, and ALPHA LUXE cannot be considered sensitive in case of inaccurate, incomplete or false information. Each business use of information published on the web page www.alphaluxegroup.com, including any partial or complete reproduction represents a breach of the copyright, and it is legally forbidden.

Article 34
In case of breach of provisions of this Rental Contract, the owner (after the consultation with ALPHA LUXE) and/or ALPHA LUXE is obliged to terminate the Rental contract which comes into force immediately, without the notice period. The guest is obliged to leave the villa permanently within 2 (two) hours together with all the persons who stay there, and he/she is not entitled to demand a return of the paid accommodation price from the owner or ALPHA LUXE.

Article 35
These General business conditions are made in the Croatian language and are translated into the English language. In case of a doubt regarding the interpretation of particular terms in the translated version of these General Conditions, the original version in the Croatian language shall be binding.

Article 36
The contracting parties shall try to settle all possible disputes in an agreement. In case of any dispute, the parties agree on the competence of the competent Court in Pula and the application of the Croatian law.